Everything you need to know
TERMS & CONDITIONS -BOOKING POLICY
GENERAL BOOKING TERMS AND CONDITIONS
Villa Santorini Ltd reserves the right to take compassionate circumstances into account. Any refunds due will be permitted less any bank charges incurred by Santorini and a 3% booking fee for the account of the client.
PANSY SHELL LTD RESERVED RIGHTS
In the event that Santorini Mozambique receives an enquiry from a potential guest at any time and that Santorini Mozambique is holding accommodation for another guest of which the deposit on such accommodation has not been fully paid by the guest within the set deadline, Santorini Mozambique reserves the right to inform the guest that either
(i) the said accommodation will be released immediately or
(ii) request the guest to promptly pay a non-refundable deposit (equivalent to 25% of the full
amount) to Santorini Mozambique.
Please note that a reservation is not confirmed or secured until this deposit requirement has been paid in full. Santorini Mozambique reserves the right, without notice to the Company/guest/group/independent traveller (as applicable) (hereinafter referred to as “the Guest”), to release any accommodation held where the required deposit has not been paid in full within the stated period.
Please adhere to all deadlines stipulated in the reservation to avoid the reservation being automatically cancelled without prior notice. It is the guest’s responsibility to have travel insurance to cover costs incurred due to unforeseen events. Kindly note that all visitors to the Santorini Villas are subject to “The Santorini Mozambique Waiver & Indemnity”, a copy of which is available on arrival.